Dr. Stephen Hwang sat down with CTV’s Pauline Chan to discuss Navigator, MAP’s signature program that pairs hospital patients who are homeless with an outreach counsellor—a “Navigator.”

Navigators help these patients get the health and social support they need during their discharge from the hospital, from obtaining prescriptions to securing housing. “Our intervention is what I would call high-touch rather than high-tech,” shared Dr. Hwang.

Support from Staples Canada and Even the Odds have allowed this program to achieve a national reach. The program which started at St. Michael’s Hospital in Toronto, has now been expanded to St. Paul’s Hospital in Vancouver, with plans to launch at CHUM (Centre hospitalier de l’Université de Montréal) in Montréal later this year.